Our Sales Admin Support Services assist with invoicing, delivery orders, credit notes, and sales coordination. Find answers to common questions about how we support your sales team behind the scenes.

By managing documents, emails, and file organization, administrative support services help businesses operate efficiently. This reduces workload, prevents delays, and allows your team to concentrate on high-value tasks and strategic initiatives.

Our administrative assistants work remotely, providing flexible and efficient support for document management, email correspondence, and file organization without the need for an in-office presence.

Administrative assistants manage document filing, email correspondence, prepare Delivery Order (DO), Temporary Delivery Order (TDO), Credit Note (CN,) Invoices (IV) and compile weekly sales reports to keep your business running smoothly.

Yes! They handle email responses, follow-ups, and organizing inboxes for better communication flow.

Yes! We prioritize confidentiality and security in handling sensitive business documents, ensuring compliance with data protection policies.

We follow clear internal checklists, double-verify critical data, and work closely with your team to ensure every document is accurate and sent on time.

We provide full social media management from content creation to ad campaigns. Get answers to common questions about our strategy, platforms, and how we help you stay consistent and visible.

Social media helps your business build brand awareness, connect with your target audience, and drive traffic to your website. It’s a cost-effective way to engage customers, promote products or services, and increase visibility online. A strong social media presence builds trust and supports long-term business growth.

We manage popular platforms including Facebook, Instagram, XiaoHongShu, YouTube LinkedIn, TikTok, and others based on your business goals and audience.

Yes, we handle the full content creation process for your social media. Our team designs eye-catching visuals, writes engaging captions, and produces videos or reels that align with your brand and goals. We ensure every post is optimized to attract attention and drive results across all platforms.

You’re welcome to share your own material, but if not, we can handle the entire content creation process for you.

Yes, we’ll provide content calendars for your review and approval before publishing.

We provide monthly reports showing growth, engagement, reach, and other key performance metrics to track success.

Absolutely. We work with businesses of all sizes and customize strategies based on your budget, goals, and target audience.

The cost depends on your business goals, number of platforms, and how much content you need each month. At Caesar Automation, we offer flexible packages to suit different budgets. For a custom quote, feel free to +6012 952 8755 or admin@caesarcapital.com for a quick consultation.

You will receive the first draft of your company profile within 7-10 working days, depending on the complexity of the design and how quickly content and feedback are provided. We always aim for a smooth and timely delivery to meet your schedule.

Yes, we can definitely incorporate your existing brand elements into the company profile design to keep your branding consistent across all platforms. If you don’t have a brand guideline yet, we can create one for you at an additional cost to help ensure a cohesive and professional look.

You’ll need to provide key details such as your company background, mission and vision, list of services, milestones, client portfolio, team introductions, and contact information.

Absolutely. We ensure the layout, colors, and visuals align with your brand guidelines to maintain consistency and professionalism.

Yes, we include a few rounds of revisions to ensure you’re fully satisfied with the content and design before final approval.

Yes, you will receive a high-resolution digital version (PDF) and AI version, if needed, printed copies delivered to your office.

Definitely. We keep editable design files so you can request updates when there are changes in your business, team, or services.

Simply contact us via +6012 952 8755 or admin@caesarcapital.com with your request. Our team will guide you step-by-step through the process.

HR outsourcing service is when a business hires an external provider to manage human resource functions like payroll, recruitment, employee records, and HR compliance. It helps reduce operational costs, ensures compliance with Malaysian labour laws, and frees up your time to focus on growing your business.

Yes, our HR outsourcing service is perfect for SMEs and startups in Malaysia. It provides professional HR support without the cost of hiring a full in-house team. With flexible solutions tailored to your business needs, Caesar Automation helps you manage payroll, recruitment, and compliance efficiently as your company grows.

Below are some specific HR letters used by any employment professionals:

1. Probation Extension Letter

2. Confirmation Letter

3. Acceptance of Resignation

4. Full and Final Settlement with Confirmation

5. Warning Letter for Attendance Issues

6. Warning Letter for Behaviour Issues

7. Final Warning for Behavioural Issues

8. Warning Letters for Performance Issues

9. Job Suspension During Misconduct Inspection

At Caesar Automation, we take data security seriously. All employee and payroll information are stored and managed using secure systems with strict access controls. We comply with the Personal Data Protection Act (PDPA) of Malaysia, ensuring your sensitive HR data is protected, confidential, and handled according to legal standards. Your business and employee information are safe with us.

At Caesar Automation, we provide HR outsourcing services to a wide range of industries across Malaysia. This includes manufacturing, logistics, construction, retail, professional services, and tech-based companies. Our flexible solutions are tailored to meet the unique HR needs of SMEs, startups, and growing businesses, ensuring smooth operations and full compliance regardless of your industry.

You can start using our HR services in just a few working days. At Caesar Automation, we offer a fast and simple onboarding process tailored to your business needs. Once we understand your requirements, our team will get everything set up and running smoothly.

Contact us today via +6012 952 8755 or admin@caesarcapital.com to get started with reliable and professional HR support.

Outsourced credit control is when a business hires an external team to manage customer payments, send payment reminders, and follow up on overdue invoices. This helps improve cash flow, reduce bad debts, and free up your internal team to focus on core business tasks. It's a cost-effective way to keep your accounts receivable organized and your payments on time.

Yes, outsourced credit control is ideal for SMEs and startups. It helps small businesses improve cash flow, reduce late payments, and avoid the cost of hiring full-time staff. With professional support handling follow-ups and reminders, you can focus on growing your business while ensuring your accounts stay in good shape.

No, your customers will not know. All communication is handled using your company’s name to ensure a consistent and professional experience. At Caesar Automation, we work as part of your team to maintain strong customer relationships while helping improve payment timelines.

No, outsourcing will not affect your customer relationships. At Caesar Automation, we communicate professionally using your company name to maintain consistency and trust. Our approach is customer-friendly and respectful, helping you get paid faster while keeping your client relationships strong and positive.

Yes, we can fully customize the credit control process to match your business needs. At Caesar Automation, we tailor our follow-up methods, reporting formats, and communication style based on your industry, customer base, and internal preferences. This ensures a smooth fit with your workflow while helping you manage receivables more effectively.

Yes, we follow up with your customers through phone calls, emails, or official letters based on your preference. At Caesar Automation, we ensure all communication is handled professionally to support faster payments while maintaining a positive customer relationship.

We send payment reminders based on your business terms and customer payment behavior. At Caesar Automation, we can schedule reminders weekly, biweekly, or according to your credit policy to ensure timely follow-up while maintaining a positive relationship with your customers.

Getting started is easy. Just contact us through +6012 952 8755 or admin@caesarcapital.com with your business needs, and our team will guide you through the setup process. At Caesar Automation, we make it simple to outsource your credit control so you can improve cash flow and focus on growing your business.

Company secretarial services cover everything your business needs to stay legally compliant in Malaysia. This includes company incorporation, registration with SSM, preparation of company constitutions, filing of resolutions, updating director or shareholder information, and even support in opening business bank accounts.

At Caesar Automation, our goal is to ensure your company meets all statutory requirements, so you can focus on growing your business with peace of mind.

Ensuring smooth and compliant business operations, a company secretary works closely with you to uphold good corporate governance and meet all legal and statutory requirements in Malaysia.

At Caesar Automation, our company secretarial team supports you with:

• Maintaining and updating statutory books and company records
• Safekeeping important legal and compliance documents
• Preparing and submitting required documents to SSM on time
• Ensuring full compliance with all obligations under the Companies Act

Yes. Under the Companies Act 2016, all companies registered in Malaysia must appoint at least one licensed company secretary. This appointment must be made within 30 days of incorporation to ensure legal compliance.

At Caesar Automation, we help you meet this requirement quickly and professionally, so your business stays compliant from the start.

Yes, you can appoint, change, or remove a company secretary at any time, as long as your company follows the proper procedures. If you're switching from an existing company secretary or corporate secretarial service provider, be sure to comply with the terms outlined in their appointment letter or service agreement.

Once that’s done, you can appoint a new company secretary who better fits your business needs. Just keep in mind that the position must not remain vacant for more than 30 days, as required by the Companies Act 2016. Failure to do so may result in penalties.

At Caesar Automation, we make the transition smooth, fast, and fully compliant.

Yes, it is mandatory for all companies registered in Malaysia to have a local registered office address, as required under the Companies Act 2016. This address is where official documents, legal notices, and correspondence from SSM and other government authorities are sent.

At Caesar Automation, we provide registered office address services in Malaysia, ensuring your business stays compliant while keeping your legal communications well managed and up to date.

Outsourcing in payroll means getting a professional third-party service to handle your company’s payroll process. This includes calculating employee salaries, managing EPF, SOCSO, EIS, and PCB contributions, preparing payslips, submitting tax forms, and making sure everything follows local payroll laws.

It helps businesses save time, avoid mistakes, stay compliant, and focus more on growing the company while experts take care of payroll smoothly and accurately.

Payroll outsourcing involves handing over payroll responsibilities to a trusted external service provider. The process usually starts with an initial consultation where the provider understands your business needs, employee structure, and payroll schedule.

Once the setup is complete, you submit employee data such as working hours, salary details, and any bonuses or deductions. The provider then calculates wages, processes payroll, and ensures timely payments through pay checks or direct deposits.

To submit the EA Form, employers must prepare the form with each employee’s yearly income, EPF, SOCSO, and tax details. A copy must be given to employees by the end of February. The EA Form itself is not sent to LHDN, but the details must match the Form E, which is submitted online through the LHDN e-Filing system by March 31. Need help with payroll or EA Form? Contact us by +6012 952 8755 or admin@caesarcapital.com today！

Form E is submitted by employers to LHDN to report total staff income and tax deductions. Form EA is given to employees and shows their yearly salary, EPF, SOCSO, and tax details. Employees use the EA Form to file their personal tax. Both forms must be accurate and match each other.

Payroll outsourcing costs depend on the number of employees and the services you need, with prices usually starting from a low monthly fee. For a quick and accurate quote tailored to your business, contact us by +6012 952 8755 or admin@caesarcapital.com today!

We support all types of businesses, especially SMEs and startups in Malaysia, that want a reliable, cost-effective way to manage their payroll and meet statutory payroll compliance

No software installation is needed. We handle everything on our secure platform and provide you with digital reports and payslips.

At Caesar Automation, we take data security seriously. All employee and payroll information is stored and managed using secure systems with strict access controls. We comply with the Personal Data Protection Act (PDPA) of Malaysia, ensuring your sensitive HR data is protected, confidential, and handled according to legal standards. Your business and employee information are safe with us.

Yes, we can. Our payroll system is designed to handle a wide range of complex payroll scenarios. This includes processing multiple allowances, calculating overtime, managing shift-based pay, handling unpaid or paid leave, and tracking bonuses or incentives. Whether your business has flexible work arrangements or detailed payroll rules, we can tailor the process to match your specific requirements and ensure everything is calculated accurately.

Outsourcing your accounting allows your business to save time, reduce costs, and stay focused on growth. By working with a trusted accounting service provider, you can offload complex financial tasks and free up your internal team to concentrate on core operations.

An experienced accounting firm not only ensures your books are accurate and compliant but can also provide valuable financial insights to support better decision-making. It's a reliable and cost-effective solution, especially during periods of growth, without the need to hire additional in-house staff.

Yes, definitely! Come talk to us today and we can work out a plan to sort out messy accounts and get them updated.

It's really easy. We are committed to provide you with a pain-free onboarding experience where we will do the heavy-lifting for you in contacting your current accounting & bookkeeping service provider to transfer all information and records over to us.

Yes, outsourcing accounting services in Malaysia with Caesar Automation is ideal for SMEs. It’s cost-effective, reduces the burden of managing an in-house team, and ensures access to professional expertise for tax compliance and financial reporting.

Our accounting service fees are based on the size of your business, the complexity of your transactions, and the services you require. To get a customized quote that fits your needs, please contact us through +6012 952 8755 or admin@caesarcapital.com. Our team at Caesar Automation will be happy to assist you with more details and recommend the best solution for your business.

Yes, we can. At Caesar Automation, we offer flexible accounting and bookkeeping packages that are tailored to fit your business size, industry, and financial needs. Whether you are a startup, SME, or growing company, we customize our services to match your reporting, payroll, tax, and cash flow management requirements. Our goal is to provide the right support to help your business stay organized, compliant, and ready for growth.

Yes, absolutely. At Caesar Automation, our accounting and bookkeeping services are designed to grow with your business. Whether you expand your team, increase your transactions, or open new branches, we can easily adjust our support to meet your changing needs. Our flexible solutions ensure you always have the right level of accounting support to keep your business organized, compliant, and ready for further growth.

Bookkeeping helps businesses track income and expenses, manage cash flow, stay tax compliant, and prepare financial reports for growth and decision-making.

Professional accounting helps businesses by:

• Reducing financial errors & ensuring compliance
• Improving budgeting & financial planning
• Helping with audits & regulatory requirements

We use SQL-based accounting software to ensure efficient data management, accuracy, and real-time financial reporting. SQL (Structured Query Language) allows us to handle large financial databases, generate reports, and automate accounting processes with high precision.

E-Invoicing is the digital exchange of invoices between businesses and the tax authority in a digital format. Instead of using paper or PDF invoices, e-Invoices are generated, sent, received, and stored electronically. It ensures faster processing, greater accuracy, and better compliance with tax regulations.

E-invoicing involves using software to create, send and store invoices electronically. This system automates many manual processes, reducing errors and speeding up transactions. Read our comprehensive guide to e-invoicing for more information. Here’s how it typically works:

1. Invoice Creation

2. Submission to LHDN

3. Validation & Approval

4. Sharing with Buyer

5. Storage & Record-Keeping

The implementation will occur gradually, starting in August 2024 as below:

• 1 August 2024 – Businesses with an annual turnover of more than RM100 million or more.
• 1 January 2025 – Businesses with an annual turnover betweenz RM25 million to RM100 million.
• 1 July 2025 – Mandatory for all taxpayers in Malaysia, regardless of business size.

Yes, our e-Invoicing system is built to handle large volumes of invoices efficiently. Whether your business processes hundreds or thousands of invoices monthly, our solution is scalable to meet your needs without slowing down performance.

Yes! We can assist you with the entire e-Invoicing registration process with LHDN’s MyInvois system. Whether you're just getting started or unsure where to begin, our team will guide you step by step to ensure your business is properly registered and ready to go.

If an invoice is rejected by LHDN’s MyInvois system, we’ll quickly identify the issue, correct the error, and resubmit the invoice on your behalf. Our team monitors submission statuses in real time to ensure smooth processing and full compliance — so you don’t have to worry about delays or manual fixes.

If changes are requested after the e-Invoice has been submitted and the LHDN editing window has passed, the invoice can no longer be modified. In this case, we will help you issue a Credit Note (CN) and submit a new invoice to correct the transaction in accordance with LHDN’s MyInvois system.

Our pricing is flexible and tailored to your business size and monthly invoice volume. We offer competitive packages to fit different budgets and needs. For a personalized quote, feel free to contact us at +6012 952 8755 or admin@caesarcapital.com.

A professionally designed website helps businesses build credibility, improve user experience, and increase conversions. It ensures fast loading speeds, mobile responsiveness, and SEO optimization to attract more visitors and drive business growth.

We design a wide range of websites, including:

• Business Websites
• E-commerce Websites
• Custom Websites

Yes, we offer custom website design and development tailored to your business requirements, including advanced features like booking systems, CRM integrations, and custom functionalities.

Yes! We design websites with easy-to-use content management systems (CMS) like WordPress, Shopify, or custom-built solutions, so you can update content, images, and products without technical knowledge.

Web design directly impacts brand credibility, customer experience, and sales growth. A well-designed website helps businesses by:

• Creating a Strong First Impression
• Improving User Experience (UX)
• Boosting SEO & Online Visibility
• Increasing Leads & Conversions
• Enhancing Brand Identity
• Supporting Business Growth

Pricing depends on the type and complexity of the website. Just contact us through +6012 952 8755 or admin@caesarcapital.com for a custom quote based on your business needs.

Factory and product sourcing is the process of identifying, evaluating, and securing the right manufacturers and suppliers for your business needs. It includes supplier vetting, price negotiation, quality control, and logistics coordination to ensure cost-effective and high-quality procurement.

Factory and product sourcing is essential for businesses looking to reduce costs, ensure quality, and streamline their supply chain. Without a proper sourcing strategy, companies may face issues such as high costs, unreliable suppliers, poor product quality, and delayed deliveries.

We specialize in sourcing a wide range of industrial and commercial products, including:

• Machinery & Equipment
• Electrical & Mechanical Components
• Construction & Manufacturing Materials
• Hardware & Tools
• Mechanical Components

This consists of the following processes:

• Solidifying supplier relationships.
• Spend analysis.
• Project validation.
• Data gathering.
• Project strategy.

The timeline varies based on the product type, supplier location, and customization needs. On average, sourcing can take 2-6 weeks, including supplier verification and quality checks.

Simply contact us through +6012 952 8755 or admin@caesarcapital.com with your product details, and our team will guide you through the sourcing process, supplier selection, and pricing options.