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Our Services

What We Offer

Ensuring a smooth accounts receivable process helps maintain strong relationships with your customers by ensuring that all billing and payment information is accurate and up to date. Following up on outstanding payments and sending timely reminders helps improve cash flow while preserving positive customer relationships.

Monitor and Follow Up Receivables

Track outstanding invoices and follow up with customers via phone, email, or mail to ensure timely payments and improve cash flow

Prepare Full Statement of Accounts (SOA)

Generate and send clear SOAs for each customer, helping them understand their payment obligations and reducing payment delays

Send payment reminders

Our team sends regular reminders to encourage faster payments and maintain positive customer relationships

AR Aging Reports

Prepare aging reports that highlight unpaid and long-overdue invoices, helping you prioritize follow-ups and reduce risk

Track Payment Status

Update payment records, including full payments, partial settlements, and disputes, for accurate and up-to-date account tracking

Reliable Outsourced Credit Control Services in Malaysia

At Caesar Automation, we offer professional credit control services that help businesses improve cash flow and reduce overdue payments. Our team handles everything from tracking outstanding invoices and sending payment reminders to preparing full statements of accounts and aging reports. By outsourcing your credit control to us, you gain more time to focus on business growth while we take care of timely collections and account follow-ups with accuracy and care.

Why Choose Us

Benefits of Outsourced Credit Control Services

Managing receivables can be time-consuming and risky if not handled properly. At Caesar Automation, our outsourced credit control solutions help your business stay on top of unpaid invoices while protecting cash flow and customer relationships.

We provide timely follow-ups, accurate reporting, and professional communication that help reduce bad debts and improve collection performance. Free up your internal team and let our experts manage your receivables with care and consistency.

Improve Cash Flow

Faster and consistent follow-ups help reduce late payments and improve your overall cash position.

Save Time and Resources

Free up your internal team by letting professionals manage collections and customer communication.

Reduce Bad Debts

Stay on top of overdue accounts and minimize the risk of non-payment with proper tracking and reporting.

Maintain Positive Customer Relationships

Professional communication ensures timely reminders without damaging customer trust.

Gain Real-Time Insights

Access up-to-date payment status and aging reports to support smarter financial decisions.

FAQs

Your Outsource Credit Control Questions, Answered

Curious about how outsourced credit control can help your business? We’ve answered the most frequently asked questions to help you understand how Caesar Automation supports your business by managing receivables, improving cash flow, and maintaining healthy customer relationships. If you don’t find the answer you’re looking for, feel free to reach out to us anytime. We're happy to help.

  • Faster payment collection
  • Friendly and professional customer follow-up
What is outsourced credit control?

Outsourced credit control is when a business hires an external team to manage customer payments, send payment reminders, and follow up on overdue invoices. This helps improve cash flow, reduce bad debts, and free up your internal team to focus on core business tasks. It's a cost-effective way to keep your accounts receivable organized and your payments on time.

Is outsourced credit control suitable for SMEs and startups?

Yes, outsourced credit control is ideal for SMEs and startups. It helps small businesses improve cash flow, reduce late payments, and avoid the cost of hiring full-time staff. With professional support handling follow-ups and reminders, you can focus on growing your business while ensuring your accounts stay in good shape.

Will customer know that we outsource our credit control?

No, your customers will not know. All communication is handled using your company’s name to ensure a consistent and professional experience. At Caesar Automation, we work as part of your team to maintain strong customer relationships while helping improve payment timelines.

Will outsourcing affect relationship with my customer?

No, outsourcing will not affect your customer relationships. At Caesar Automation, we communicate professionally using your company name to maintain consistency and trust. Our approach is customer-friendly and respectful, helping you get paid faster while keeping your client relationships strong and positive.

Can you customize the credit control process for my company?

Yes, we can fully customize the credit control process to match your business needs. At Caesar Automation, we tailor our follow-up methods, reporting formats, and communication style based on your industry, customer base, and internal preferences. This ensures a smooth fit with your workflow while helping you manage receivables more effectively.

Do you follow up with customers via phone or email?

Yes, we follow up with your customers through phone calls, emails, or official letters based on your preference. At Caesar Automation, we ensure all communication is handled professionally to support faster payments while maintaining a positive customer relationship.

How often do you send payment reminders?

We send payment reminders based on your business terms and customer payment behavior. At Caesar Automation, we can schedule reminders weekly, biweekly, or according to your credit policy to ensure timely follow-up while maintaining a positive relationship with your customers.

How do I get started with Caesar Automation’s credit control service?

Getting started is easy. Just contact us through +6012 952 8755 or admin@caesarcapital.com with your business needs, and our team will guide you through the setup process. At Caesar Automation, we make it simple to outsource your credit control so you can improve cash flow and focus on growing your business.

Got A Question?

Contact us via caesarcapital@mail.com or Whatsapp +6012 952 8755

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At Caesar Automation Sdn Bhd, we are a one stop business support partner that helps companies grow with greater efficiency and confidence. Our team offers a full range of services including sales admin support, HR outsourcing, digital marketing, payroll, accounting, web development, e invoicing, and company secretarial services all under one roof.